This Privacy Policy defines how personal data received when using greenflow.cc, dedicated Telegram software, the personal account, payment forms, and related services is processed and protected.
By using Greenflow, the user confirms that they have read this Policy and understand the processing of personal data required for service use and provision.
1. General provisions
This Policy applies to all information the Administration may receive about the user while they use the website, dedicated Telegram software, personal account, support service, and related services.
The Policy applies to personal data processed with and without automation.
Use of the service after publication of this Policy means consent to its terms to the extent permitted by applicable law.
If the user does not agree with this Policy, they must stop using the service.
2. Data that may be processed
The Administration may process email address, Telegram identifiers when the user interacts through Telegram software, data provided when ordering or contacting support, plan and payment information, technical data including IP address, browser, device, operating system, interface language, access date and time, cookies, logs, user actions, and other data voluntarily provided by the user.
The Administration does not verify the accuracy of personal data provided by the user and assumes the user provides current and accurate information.
3. Purposes of processing
Personal data is processed for registration, user identification, order placement and support, payment processing, access provision through the website and Telegram software, user feedback, service notices, quality improvement, security, abuse prevention, and compliance with legal requirements.
4. Legal bases for processing
Processing is based on user consent where required, necessity to perform a contract or user agreement, legal obligations of the Administration, and legitimate interests of the Administration where user rights and freedoms are not violated.
5. Processing procedure and conditions
Processing is lawful, fair, and limited to specific and legitimate purposes.
The Administration takes reasonable legal, organizational, and technical measures to protect personal data from unauthorized access, loss, alteration, blocking, copying, distribution, and other unlawful actions.
Access is granted only to persons who need the data for official, contractual, or legal duties.
Data is stored no longer than required for processing purposes, contract terms, statutory storage periods, or protection of rights and legitimate interests.
6. Transfer to third parties
Personal data may be transferred only to the extent necessary for processing purposes and in cases provided by law or this Policy.
Data may be transferred to payment providers and banks, hosting providers, developers, contractors, technical partners, communication, analytics, mailing, and notification services, and government authorities where required by law.
If third-party platforms or infrastructure are used for certain functions, relevant technical data may be processed by those platforms under their own rules.
7. Cookies and technical data
greenflow.cc may use cookies and similar technologies for correct website operation, saving settings, analytics, usability, and security.
The user can change cookie settings in the browser; disabling some cookies may affect website availability or correctness.
The Administration may also process anonymized and technical data about website visits and interactions.
8. Telegram use
When an order is placed or functionality is used through Telegram software, the Administration may receive and process the Telegram user identifier, username, technical message information, and other data needed for the interface.
The user’s interaction with Telegram is also governed by Telegram’s own rules and policies. The Administration is not responsible for Telegram’s data processing outside Greenflow.
9. User rights
The user may obtain information about personal data processing, request correction, blocking, or deletion of incomplete, outdated, inaccurate, unlawfully obtained, or unnecessary data, withdraw consent where processing is based on consent, contact [email protected], and protect rights by legal means.
Withdrawal of consent does not affect processing performed before withdrawal.
The Administration may continue processing where permitted by law or necessary for contract performance or protection of rights and legitimate interests.
10. Data security
The Administration takes necessary and sufficient measures to protect personal data considering the nature of the data, risks, and available technologies.
The user understands that no Internet transmission or electronic storage method can guarantee absolute security.
The user must also take reasonable measures to protect devices, accounts, passwords, and communication channels.
11. Policy changes
The Administration may amend this Privacy Policy unilaterally.
A new version takes effect when published at greenflow.cc/security_policy unless another term is specified.
Continued use after publication means the user has read the changes and agrees with them as applicable.
12. Contacts
For questions about personal data processing, the user may contact [email protected].
The Administration reviews user requests within a reasonable period considering the nature of the request and applicable legal requirements.